Q&A: Testronic’s Tudor Costea on why player support is not the same as customer service

Q&A: Testronic’s Tudor Costea on why player support
is not the same as customer service
Tudor Costea is the player support delivery manager at Testronic. MCV sat down with him to ask about the key differences between traditional customer service and player support – and how studios can improve their player support strategies

* This article was originally published here

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